Owning and operating a PACK & SEND Service Centre is rewarding helping people save time, trouble and money with their parcels and freight.
Over 30,000 customers have rated us, resulting in PACK & SEND receiving the 'Best Courier Service in Australia' award multiple times. Check out what customers think of our business model in the Reviews section on our website.
PACK & SEND is a leading light in franchising, being the recipient of several franchising achievements. This includes being rated a 5 STAR Rated franchise system since 2019 by FRANdata.
Some of the benefits of owning a PACK & SEND franchise are:
Contact us to view our Brand Lead Guarantee terms and conditions.
MARKETING SUPPORT
Your marketing support includes:
With the support of your Network Sales and Operations (NSO) Manager and our experienced Marketing team, all your marketing needs are covered locally and nationally.
TRAINING PROVIDED
PACK & SEND provides 4 weeks of comprehensive initial training.
PACK & SEND’s network of experts, Operations Manual, meetings, workshops, improvement programs, webinars & National Conference are an integral part of ongoing training & knowledge sharing.
SKILLS
No experience in business or the freight, logistics & parcel industry is required.
If you are a creative problem solver who goes the extra mile, if you understand the importance of providing quality customer service and if you love to close sales and develop business relationships, our ‘No Limits’ culture and proven business model is for you! Complementing your skills in sales, business development, account management, and customer service.
Our franchise system is built for go-getters!
FRANCHISE HISTORY
Founded in 1993, PACK & SEND is an Australian success story that has experienced significant success locally and expanded its network to New Zealand and the UK. Our success over 28 years comes down to our ability to always adapt and evolve. PACK &SEND today is a technology driven enterprise operating a technology business within its operations to develop and support innovative, scalable and transferable proprietary technology products so as to provide eCommerce customer solutions, increased sales and increased productivity for our franchisees.
In 2021, PACK & SEND joined the global family of MBE Worldwide, which includes independently owned PostNet, AlphaGraphics, and Mail Boxes Etc branded franchise service centres, spanning 2,800+ locations in over 50 countries with system-wide annual sales in excess of US$1 billion. Being part of the MBE Worldwide family assures an even stronger future for the PACK & SEND brand. You can learn more about MBE Worldwide on their website.
AWARDS
5 Star Rated Franchise System since 2019
[Web Link Censored] Award - Best Courier 2019, 2020 - 2023
FCA Excellence in Marketing - 2018
FCA Franchisor of the Year 2007
FCA Franchisor of the Year - Retail Category 2007
OTHER INFORMATION
Length of Agreement
10 years + 10 years
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