Business Services Business For Sale in Crows Nest Sydney NSW

PACK & SEND Crows Nest is a well-established logistics and service business located in one of Sydney’s most connected and evolving commercial precincts. Operating since July 1994 and under the current owner’s care since December 2011, the business has built a strong local reputation through dependable service, practical problem-solving and long-standing customer relationships.

Located in St Leonards / Crows Nest, the service centre sits within a highly active business corridor servicing a wide range of industries including medical, technology, insurance, finance, marketing and professional services.

The recent opening of the Crows Nest Metro Station, together with continued precinct development planned through 2036, has further strengthened the area’s accessibility and

 long-term appeal.

PACK & SEND Crows Nest operates with a mature and diversified customer base. Approximately 70 percent of revenue is generated through business customers, with many key accounts having remained with the service centre for more than 10 years.

 The business is well positioned within a highly active commercial area, with access to a broad mix of medical, professional and service-based customers. It also benefits from a steady retail

customer base, supported by convenient access and parking.

Key Features:

• Established PACK & SEND service centre since July 1994
• Current owner since December 2011
• Approx. 70 percent business customer revenue
• Long-term repeat client relationships
•  Broad customer mix across multiple industries
• Google review rating of 4.6 stars
• Backed by a nationally recognised franchise brand
• Experienced team already in place
• Walk-in walk-out sale with systems and equipment included

This is a genuine turnkey opportunity with:

•  Established premises and fit-out
• Existing customer database
• Operating systems and freight management software
• Trained staff and operating processes
• Existing phone lines and infrastructure

Owning and operating a PACK & SEND Service Centre is rewarding helping people save time, trouble and money with their parcels and freight.

Over 30,000 customers have rated us, resulting in PACK & SEND receiving the 'Best Courier Service in Australia' award multiple times.  Check out what customers think of our business model in the Reviews section on our website.

PACK & SEND is a leading light in franchising, being the recipient of several franchising achievements. This includes being rated a 5 STAR Rated franchise system since 2019 by FRANdata. 

Some of the benefits of owning a PACK & SEND franchise are:

MARKETING SUPPORT

Your marketing support includes:

• Social media management 
• Search engine marketing and search engine optimisation
• PACK & SEND website
• Website Live-Chat service
• Online customer review management
• Google Business Profile optimisation
• Digital campaigns
• 1300 Call Centre
• Point of Sale (POS) material

With the support of your Network Sales and Operations (NSO) Manager and our experienced Marketing team, all your marketing needs are covered locally and nationally. 

TRAINING PROVIDED

PACK & SEND provides 4 weeks of comprehensive initial training.

• 2 weeks virtual induction training program hosted by PACK & SEND THQ. Learn everything from strategy to technology (includes 2 practical days in a Service Centre)
• 1 week 'hands-on' practical training in a Service Centre 
• 1 week of on-site training in your own Service Centre 

PACK & SEND’s network of experts, Operations Manual, meetings, workshops, improvement programs, webinars & National Conference are an integral part of ongoing training & knowledge sharing.  

SKILLS

No experience in business or the freight, logistics & parcel industry is required.

If you are a creative problem solver who goes the extra mile, if you understand the importance of providing quality customer service and if you love to close sales and develop business relationships, our ‘No Limits’ culture and proven business model is for you! Complementing your skills in sales, business development, account management, and customer service.

Our franchise system is built for go-getters!

FRANCHISE HISTORY

Founded in 1993, PACK & SEND is an Australian success story that has experienced significant success locally and expanded its network to New Zealand and the UK. Our success over 28 years comes down to our ability to always adapt and evolve. PACK &SEND today is a technology driven enterprise operating a technology business within its operations to develop and support innovative, scalable and transferable proprietary technology products so as to provide eCommerce customer solutions, increased sales and increased productivity for our franchisees.

In 2021, PACK & SEND joined the global family of MBE Worldwide, which includes independently owned PostNet, AlphaGraphics, and Mail Boxes Etc branded franchise service centres, spanning 2,800+ locations in over 50 countries with system-wide annual sales in excess of US$1 billion. Being part of the MBE Worldwide family assures an even stronger future for the PACK & SEND brand. You can learn more about MBE Worldwide on their website.

AWARDS

 5 Star Rated Franchise System since 2019

 [Web Link Censored] Award - Best Courier 2019, 2020 - 2023

 FCA Excellence in Marketing - 2018

 FCA Franchisor of the Year 2007

 FCA Franchisor of the Year - Retail Category 2007

OTHER INFORMATION 

Length of Agreement

10 years + 10 years

• Real Estate: Its location in St Leonards / Crows Nest places it in the middle of a highly active commercial and residential precinct. The opening of the new Crows Nest Metro Station in 2024 and continued infrastructure planning through 2036 continue to support the area’s long-term appeal. The business is well positioned within a highly active commercial area, with access to a broad mix of medical, professional and service-based customers. Together with its accessible location and convenient parking, this supports a well-diversified customer base.
• Lease Terms: Lease expiry 5 April 2031 5-year option